The right accessory for the tool.

A tiler laying floors needs different tools from a homeowner trimming the hedge on Saturday. Birdsview reads every product for the work it is made for, from tiling to electrical installation to the garden, and every customer for the projects they buy for, so Avys and Robyn recommend what moves this job forward.

• Application areasWoodworking, drywall, masonry, tiling, plumbing, electrical, garden: read for every tool, accessory and consumable.
• Pro or DIYProfessional lines for the trade, home lines for the weekend project, read from what a customer buys.
• The next step of the jobAfter the tile cutter, the levelling system and the trowel, not a hedge trimmer.

A battery has to fit the platform, a bit the chuck, a disc the grinder. Birdsview knows the battery platform, the drive interface and the mount of every tool, from LXT 18V to SDS-plus to X-Lock, and only recommends accessories that really fit.

• Battery platformsMakita LXT, Bosch Professional, DeWalt XR, Milwaukee M18 and more: batteries, chargers and bare tools for the platform a customer owns.
• Bits, discs and bladesSDS-plus or SDS-max, 125 or 230 mm, Starlock or OIS: the accessory that fits the tool.
• Cases and systemsMakpac, L-Boxx, Systainer: cases and inserts that stack with what is already there.

A combi drill comes as a bare tool or as a set with two batteries, a charger and a case. Birdsview knows what every set contains, so the customer with the set gets bits and a second tool, and the customer with the bare tool gets the battery and charger they still need.

• Contents of every setBatteries, chargers, cases and accessories, read from your product data.
• No doublesWhat came in the set is not recommended again.
• What is still missingThe bare tool gets its battery, charger and case; the set gets what extends it.

A trade supplier writes differently from a DIY brand. Avys and Robyn take on your tone once, from your guidelines, and keep it in every email and every chat, down to the words you use for specs and jobs.

• Form of addressFormal or familiar, set once and kept in every message.
• Your vocabularyThe words your specialists use for specs, trades and jobs.
• Your rulesNo exaggeration, no discount talk, no emojis if you never use them: whatever your brand never says, Avys and Robyn never write.