Your shop, connected live. Your customer data, safe in Frankfurt.

For Shopware 6 there is the Birdsview plugin, for Shopify the Birdsview app. Once installed, your shop is connected to Birdsview, without an IT project and without an interface you have to build yourself.

• Shopware 6The plugin syncs catalogue, customers and orders and brings the tracking for your shop with it.
• ShopifyThe app syncs through Shopify’s webhooks and measures in-shop behaviour with a web pixel.
• Guided by usOur technical expert sets up the connection with you, in about 30 minutes.

The moment someone orders, signs up, views a product or clicks in an email, Birdsview knows. So Avys and Robyn always work with your shop as it is now, not as it was last night.

• Orders & customersNew orders and customer accounts arrive as soon as they happen in the shop.
• Browsing & clicksProduct views, carts and clicks in emails show what a customer is interested in right now.
• Products & pricesCatalogue and prices stay current, so every recommendation fits today’s range.

Language models help Birdsview understand products and write copy. For that they only get what is public in your shop anyway. Customer data never goes to an AI provider.

• Public product dataTitles, descriptions, categories and product images, just as every visitor to your shop sees them.
• Never customer dataNames, email addresses, addresses and order histories go to no language model.
• Personalisation at BirdsviewWhich customer gets which products and which email is decided by Birdsview in its own systems.

Birdsview stores customer profiles, orders and in-shop behaviour in data centres in Frankfurt am Main. The data stays in Germany, encrypted and accessible only to those who need it for their work.

• Frankfurt am MainData centres in Germany, under European data protection law.
• EncryptedStored with AES-256 and transferred over TLS, backups included.
• Access only where neededRights only where they are needed, sign-in with two-factor authentication, every access logged.

At Birdsview, data protection is not an add-on but the foundation. Every contract comes with a data processing agreement, our AI agents follow the EU AI Act, and every email goes out authenticated with DMARC.

• GDPRData processing under Art. 28 GDPR, with technical and organisational measures and named subprocessors.
• EU AI ActBirdsview builds and runs its AI agents in line with the requirements of the EU AI Act.
• DMARCYour emails go out authenticated through your domain, land in the inbox and cannot be forged in your name.