Smoking Goods

Blends that match the taste.

Birdsview understands smoking goods like a good specialist shop: cigar, vape or CBD, the pod system and brand a customer uses, the flavour, origin and wrapper they enjoy. Avys and Robyn sell with that, in your brand’s voice and within the applicable rules.

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Cigar, vape or CBD

Knows what a customer smokes.

A cigar buyer needs no e-liquid, and a customer ordering CBD flowers no nicotine salt. Birdsview reads every product for its world, from cigars and pipes to vapes, shisha and heated tobacco to CBD, and knows whether it holds tobacco or nicotine. So Avys and Robyn stay in the world a customer buys in.

  • Product worldsCigars, pipes, vapes, shisha, heated tobacco, cigarettes and CBD, each with its own accessories.
  • With or without nicotineRead for every product, so nicotine-free customers are never recommended nicotine.
  • Within the rulesRecommendations only to customers you approve for them, without health claims.
Systems & brands

Knows the pod system, and the brand.

A pod only fits its device, a tobacco stick only its heater. Birdsview knows the system, the device line and the nicotine strength of every product, and only recommends pods, coils and sticks that really fit, from the brand a customer is loyal to.

  • Pod systemsPrefilled or refillable, the device line and its coils: what fits the customer’s device.
  • Nicotine strengthZero, low, medium or high: liquids and pods in the strength a customer chooses.
  • BrandsWhoever is loyal to a brand sees its new arrivals first.
Flavour & origin

Understands taste, origin and heritage.

A fan of a full Nicaraguan maduro rarely reaches for a mild Connecticut, and a double apple smoker sooner for anise than for cola ice. Birdsview reads the origin, wrapper, format and smoking time of every cigar and the flavour of every tobacco, and recommends what matches the taste.

  • OriginCuba, Dominican Republic, Nicaragua, Honduras: the heritage behind every cigar.
  • Wrapper & formatConnecticut, Habano or Maduro, corona to toro, read from your product data.
  • FlavoursFruit, mint, anise or sweet, with or without cooling: blends that match the taste.
Tone of voice

In your brand’s voice, in every message.

A cigar lounge writes differently from a vape store. Avys and Robyn take on your tone once, from your guidelines, and keep it in every email and every chat, down to the words you use for tobacco, flavour and devices.

  • Form of addressFormal or familiar, set once and kept in every message.
  • Your vocabularyThe words your specialists use for tobacco, flavours and devices.
  • Your rulesNo health claims, no discount talk, no emojis if you never use them: whatever your brand never says, Avys and Robyn never write.
Tone of voice
Customer story

170×ROI over the last 90 days

Freshisha pairs every pod system with the right pods and brings new arrivals to the matching system

From pod systems to water pipes: Avys understands which product belongs to which system and shows new arrivals only where they fit.

Read the case study

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